Privacy Policy
Last updated: February 2025
1. Introduction
Blakes 237 Solutions ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and address when you submit our contact form or request a quote.
- Vehicle Information: Details about your vehicle when discussing fitment services.
- Usage Data: Information about how you use our website, including pages visited and time spent.
- Cookies: Small data files stored on your device to improve your browsing experience.
3. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and provide quotes
- Deliver our vehicle fitment services
- Send appointment confirmations and service updates
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following legal grounds:
- Consent: When you submit our contact form or subscribe to communications.
- Contract: To fulfil services you have requested.
- Legitimate Interest: To improve our services and communicate about relevant offerings.
5. Data Sharing
We do not sell your personal information. We may share your data with:
- Service providers who assist in delivering our services (e.g., payment processors, form handling services)
- Legal authorities when required by law
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, typically for a period of 6 years for business records in accordance with UK legal requirements.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
8. Cookies
Our website uses cookies to enhance your experience. You can control cookie settings through your browser. Essential cookies are required for the website to function properly.
9. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: blakes237solutions@gmail.com
- Phone: 07367 289788